Shipping Policy

These terms explain the Chomps timeline from confirmed payment through shipment and arrival.

Order Processing Time

Once payment is confirmed, order preparation takes no more than 0-1 business day.

We handle orders on weekdays, Monday-Friday, rather than on weekends or public holidays.

If checkout occurs during a weekend or public holiday, preparation starts on the following business day.

Shipping Time

Following shipment, allow an estimated 3-5 business days for arrival.

Processing plus shipping generally results in a total estimate of 3-6 business days.

Shipping Schedule

Processing: 0-1 business day
Delivery after shipment: 3-5 business days
Shipping days: Monday-Friday
Weekend shipping: No Saturday or Sunday shipment

Shipping Rates

Before the order is finalized, the checkout page presents any shipping rate and displays free delivery if available.

Shipping Locations

Current service covers United States destinations only; checkout confirms which locations are available.

Please verify the full destination address before checkout submission. Delays or delivery failures resulting from incorrect, missing, or unavailable customer address information are outside our responsibility.

Order Tracking

A shipped order triggers an email confirmation containing tracking information when available. Tracking can require up to 24 hours to become current once the carrier has the package.

Delivery Delays

Delivery can sometimes run late because of carrier issues, weather events, public holidays, high demand, or another circumstance we cannot control. We will help investigate when an order remains missing after its estimated timeframe.

Incorrect or Incomplete Address

Please inspect the shipping address before submitting payment. Promptly report any error or omission; we will do our best to correct it before shipping, although changes cannot be guaranteed after the order is processed or sent.

Lost or Missing Packages

For a shipment shown as delivered but not received, look around the destination and request details from the carrier first. We can help review the matter if those steps do not resolve it.